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Harborside Psych

New Clients
Contact us
(508) 876-3448

Frequently Asked Questions

Harborside Psychiatrics is a private-pay practice offering medication management and therapy by video, for people across Massachusetts and other parts of New England. Our psychiatric nurse practitioners and licensed therapists work with adults managing anxiety, depression, mood conditions, eating disorders, and other mental health concerns.

Below are answers to the questions we hear most often, grouped by topic. If you don’t see what you’re looking for, reach out and we’ll answer directly.

Find a Clinician

Getting Started

Do I need a referral to a book?
No referral is required.
Reach out through the website or call 508-876-3448, and we’ll help match you with the right clinician.
Tell us what’s going on when you reach out, and we’ll help point you toward the right starting point.
Ask us directly about age ranges for a given clinician and service.

Cost and Insurance

Do you accept insurance?
No. Harborside is a private-pay practice and does not bill insurance directly for appointments. Current fees are listed on our pricing page.
Current fees for initial and follow-up appointments are on our pricing page, and questions about cost can be answered before anything is booked.
Some insurance plans offer partial reimbursement for out-of-network care. Contact us before booking and we can answer questions about your specific situation.
Ask us before booking and we’ll walk you through what’s currently available.
No. Harborside does not bill any insurance directly, including Medicare or Medicaid.

Telehealth Sessions

Do I need a special app for telehealth appointments?
No. Most visits happen through a link sent to your email, opened in a web browser.
A device with a camera and microphone, a private space, and a stable internet connection.
Your clinician will attempt to reconnect through the same link. If the connection can’t be restored, they’ll follow up by phone to reschedule or finish the conversation.
Longer than a routine follow-up, to allow time for a full evaluation or intake.
Yes, as long as you have a private space and a stable connection.

Medication

Can you prescribe medication?
Our psychiatric nurse practitioners can evaluate, diagnose, and prescribe for mental health conditions where licensed to do so. See the state availability below for details.
No. Controlled medication management is currently available in Massachusetts and Connecticut only.
Your prescriber sends them electronically to the pharmacy of your choice. Dosing and any adjustments are discussed at follow-up appointments.

Therapy

Do you offer therapy for eating disorders?
Yes, through our licensed therapy team, including a registered art therapist.
Yes, with different clinicians on our team, coordinated as part of your care.

Availability by State

What states do you serve?
Coverage varies by service. See the table below for specifics.
Let us know. Whether care can continue depends on where your clinician is licensed.
Service MA CT RI NH VT ME
Therapy Available Available Available Available Available Available
Medication management Available Available Available Available Available Available
Controlled medication management Available Available Not available Not available Not available Not available

Crisis and Emergencies

What if I'm having a mental health emergency?
Harborside does not provide emergency or after-hours care. See the crisis information below.
If you are in immediate danger, call 911. For mental health crisis support, call or text 988.