Telehealth Behavioral Health in Massachusetts
Harborside Psychiatrics delivers psychiatric nurse practitioner and therapy care to patients across Massachusetts, entirely by video. Every service the practice offers, from medication management to nutrition support, is available here.
You do not have to drive to an office or sit in a waiting room to see a prescriber or a therapist. Appointments happen over secure video, from wherever you are in Massachusetts, on a schedule built around your life rather than a commute.
Our team is based on Cape Cod, and we work with adults across the Commonwealth, from Provincetown to Pittsfield. This page lays out exactly what we can do for you here, how the clinician matching works, and what a first appointment looks like, so you know what you are getting before you book anything.
Care available in Massachusetts
Massachusetts is the one state where the full scope of what Harborside offers is available in a single practice. Each service below can be provided to a patient who is physically located in Massachusetts at the time of the appointment.
- Medication management, including controlled medications. A psychiatric nurse practitioner evaluates your symptoms, makes a diagnosis, and manages medication, including controlled substances when clinically appropriate.
- Functional psychiatry. Care that considers nutrition, sleep, movement, and lab work alongside medication, coordinated by your prescriber.
- Therapy. Individual sessions with a licensed clinician, matched to what you are working through.
- Eating disorder treatment. Therapy focused on disordered eating, delivered by clinicians with training in this area.
- ADHD medication management. Evaluation and ongoing prescribing for ADHD, including stimulant medication when it is clinically appropriate.
- Nutrition and dietitian services. Support for the food and eating side of mental health care, working alongside your prescriber or therapist.
What we cannot offer here
There is nothing to hold back on this page. Patients in Massachusetts can access medication management, functional psychiatry, therapy, eating disorder treatment, ADHD medication management, and nutrition and dietitian services, with no restriction on controlled medications. If you have visited one of our pages for another state and noticed a service missing, that limit is specific to that state’s rules and does not apply here.
How telehealth works across state lines
Licensure in behavioral health telehealth follows the patient’s physical location at the time of the visit, not their mailing address or where they grew up. A few practical points make this easier to plan around:
- Your clinician must hold a license in the state where you are physically sitting during the appointment.
- If you are in Massachusetts for a visit, that visit follows Massachusetts rules, even if you live in another state most of the year.
- If you plan to be outside Massachusetts on the day of an appointment, tell our office in advance so the visit can be rescheduled or handled correctly.
- Visits take place on a secure, private video platform, from a computer, tablet, or phone.
Towns and regions we work with
We work with patients across Massachusetts, from Cape Cod to the Berkshires. Wherever you are in the state, the same clinicians, the same scheduling, and the same fees apply. Find the page for your part of the state:
- Cape Cod and the Islands. Our home base, and where much of our patient base already lives.
- Greater Boston. Video visits that fit around a commuting schedule, without the commute.
- MetroWest. Care for patients in and around Framingham, Natick, and the surrounding towns.
- North Shore. Serving patients from Salem up through the towns near the New Hampshire line.
- South Shore. Care for patients from Quincy down through Plymouth County.
- Central Massachusetts. Serving Worcester and the towns around it.
- Pioneer Valley. Care for patients in Springfield, Northampton, and nearby towns.
- The Berkshires. Video care for patients in the westernmost part of the state.
Finding the right clinician
Medication management and functional psychiatry are performed by psychiatric nurse practitioners: Rachel Egan, RN PMHNP-BC, clinical director, Emily Pardue, RN PMHNP-BC, and Kirstin Ritchie, RN PMHNP-BC. Each is qualified to evaluate, diagnose, and prescribe for mental health conditions, including ADHD and, where clinically appropriate, other controlled medications.
Therapy and eating disorder work are delivered by our licensed therapy team: Hannah Legesse, LICSW, Tori Mahoney, LMHC, Jacquelyn Duford, LCMHC ATR, and Lexie Carchedi, LCSW. Jacquelyn is also a registered art therapist, for patients who want that approach as part of their care.
Full bios and credentials for every clinician are on our team page. When you request an appointment, our office will help match you with the clinician whose focus fits what you are looking for.
What it costs
Harborside is a private-pay practice and does not bill insurance directly for appointments. Current fees for an initial and a follow-up appointment are listed on our pricing page, and questions about cost can be answered before anything is booked.
Crisis and emergency support in Massachusetts
Harborside provides scheduled outpatient care and does not offer emergency or after-hours services. If you are in immediate danger, call 911 or go to the nearest emergency room.
For mental health or substance use crisis support at any hour, call or text 988 to reach the 988 Suicide and Crisis Lifeline.
Massachusetts also runs its own around-the-clock resource. The Massachusetts Behavioral Health Help Line connects anyone in the state to real-time clinical support, assessment, and referral, free of charge and regardless of insurance status. Call or text 833-773-2445, any hour, any day.
Getting started
- Review current fees for an initial and a follow-up appointment on our pricing page.
- Request an appointment online, or call us at 508-876-3448.
- Complete a short intake before your first video visit.
- Meet your clinician by video and begin care from wherever you are in Massachusetts.
Communication depends on your needs, your preferences, and applicable privacy requirements.
Your psychiatric nurse practitioner can discuss how information sharing may support your care and what communication may be useful.
Frequently Asked Questions
Do I need to live in Massachusetts to be a patient?
Can Harborside prescribe controlled medications in Massachusetts?
Does Harborside accept insurance?
What happens if I travel outside Massachusetts?
Will I see the same clinician every time?
What if I am having a mental health emergency right now?
Call 911 or go to the nearest emergency room. You can also call or text 988, or reach the Massachusetts Behavioral Health Help Line at 833-773-2445. Harborside does not provide emergency or after-hours care.